Libraries

Free Library of Philadelphia (PA) - The Free Library of Philadelphia answers reference questions via an email form and live chat.
http://libwww.library.phila.gov/faq/eref.cfm

Ask a Librarian: Info 24/7 - Info 24/7 is a chat reference service with real-time online assistance by Houston Public Library staff as well as librarians nationwide.
http://www.hpl.lib.tx.us/services/askalibrarian.html

Internet Public Library - Volunteer librarians answer general questions or provide starting places for research at the IPL Reference Center.
http://www.ipl.org/div/askus/

Answerland (OR) - Oregon's Live Information Service, email or chat live with a reference librarian.
http://oregonlibraries.net/

Florida International University (FL) - Email or chat with a FIU Reference Librarian.
http://www.fiu.edu/~library/services/asklib.html

Library of Congress (DC) - An online reference service (via email) from the Library of Congress. Live chat available for certain subject areas.
http://www.loc.gov/rr/askalib/

Southwest Minnesota State University Library - During the academic year, reference librarians are willing to answer short reference questions by e-mail.
http://www.southwestmsu.edu//Library/form84.cfm

Kansas City Public Library (MO) - Email form for asking reference questions of Kansas City Public librarians.
http://www.kclibrary.org/about/contactform.cfm

Tartu University Library, Estonia - Quick answers to brief questions about materials in the library's reference collection.
http://www.utlib.ee/en/index.php?cat=ref

Lappponica - Northern information search (SE) - Information on Lapland, North Calotte and Barents Euro-Arctic, sami people. Provided via email by libraries and museums in Lapland. In Finnish, English and Swedish.
http://www.lapponica.net/

National Library Board of Singapore - Electronic reference source providing brief factual answers or pointers to more in-depth information.
http://www.elibraryhub.com/libraryServices/referencePointForm.asp?sub=lib

New York State Library (NY) - Guidelines for users submitting reference questions to the New York State Library via email.
http://www.nysl.nysed.gov/refserv.htm

National Library of Scotland - Global, web-based reference service from the National Library of Scotland.
http://www.nls.uk/info/readingrooms/askalibrarian.html

Ask Why KY? - An online live reference site where librarians answer your general reference questions, in email or via chat. Sponsored by Kentucky public libraries.
http://www.askwhyky.org/

Seattle Public Library (WA) - Seattle Public Library's Quick Information Center offers phone, email and live chat reference service.
http://www.spl.org/default.asp?pageID=help_ask

Santa Monica Public Library (CA) - Librarians at Santa Monica Public will answer questions via email or fax.
http://www.smpl.org/forms/email_reference.htm

Newton Gresham Library (TX) - Online reference services (email and chat) for students, faculty, and staff of Sam Houston State University, TX.
http://shsu.cb.docutek.com/vrlplus/vrl_entry.asp

State Library of Tasmania - Form for submitting a reference enquiry to the State Reference Service in Tasmania.
http://reftracker.statelibrary.tas.gov.au/reftracker/reft100.aspx?key=sltclient

Kentucky Virtual Library (KY) - Online form to submit questions to the librarians at the Kentucky Virtual Library.
http://www.kyvl.org/html/ref/helpform.shtml

Auburn University (AL) - Ask a Librarian email reference service for the faculty, staff and students of Auburn University.
http://www.lib.auburn.edu/askref.html

People's Network - Electronic reference library combining resources of the UK's public libraries. Ask questions and check the archives for previous answers. Find readers' groups and reading links.
http://www.peoplesnetwork.gov.uk/