User Services

NNLM - Consumer Health Manual - Guidance for librarians in building and evaluating consumer health materials for their libraries' collections.
http://nnlm.gov/outreach/consumer/

Working with Campus Writing Centers: Opportunities for Cooperation - Details how academic libraries can work with campus writing centers to improve service to patrons.
http://www.libraryinstruction.com/writing.html

Are We Ready for the Library of the Future? - Article from Salon Magazine theorizing that new technology in libraries is only more efficient if patrons can use it. Argues that the role of librarians now includes being teachers of technology.
http://archive.salon.com/21st/feature/1997/12/02feature.html

MeL: Blind, Handicapped, and Disability Resources for Libraries - Links to disabilities documents, library services examples, and other resources, from the Michigan Electronic Library.
http://web.mel.org/viewtopic.jsp?id=941&pathid=1566

Sell It With Sizzle - Librarian Rhonda K. Kitchens offers deas, tip and hints for adult public library programs, events and outreach.
http://www.sellitwithsizzle.com/

Innovative Internet Applications in Libraries - A sampling of new and interesting uses of the Web by libraries.
http://www.wiltonlibrary.org/innovate.html

Falling Through the Net - Released July 8, 1999 by the US Department of Commerce, a series of three reports in the Falling Through the Net series on the telecommunications and information technology gap in the United States.
http://www.ntia.doc.gov/ntiahome/fttn99/

Access, Internet, and Public Libraries - A report to the Santa Clara County Libraries. Studies the issues involved in providing access to the internet in public libraries. Discusses a variety of possible solutions, including filtering, restricted access, blocking software in children's rooms, training, and parental permission.
http://www.scu.edu/ethics/practicing/focusareas/technology/libraryaccess/